We're Here to Help You Succeed
Have questions about our tools? Need technical support? Want to explore partnership opportunities? Our team is ready to assist you with personalized solutions.
Send us a Message
Email Support
support@multimediahub.com
Get help with technical issues and general inquiries
Phone Support
+1 (555) 123-4567
Available Monday to Friday, 9 AM - 6 PM PST
Office Address
123 Tech Street, San Francisco, CA 94105
Visit our headquarters for business meetings
Business Hours
Mon - Fri: 9 AM - 6 PM PST
Weekend support available via email
Need Immediate Help?
Check our comprehensive help center for instant answers to common questions.
Visit Help CenterFrequently Asked Questions
Find quick answers to the most common questions about our multimedia processing tools.
How do I download videos from social media platforms?
Simply paste the video URL into our Video Downloader tool, select your preferred quality and format, then click download. We support YouTube, TikTok, Instagram, Facebook, and more.
What video formats do you support?
We support all major video formats including MP4, AVI, MOV, MKV, WebM, FLV, and WMV. You can also convert between formats using our Format Converter tool.
Is there a file size limit for uploads?
Free users can process files up to 500MB. Premium users enjoy unlimited file sizes and faster processing speeds.
How secure is my data?
We use enterprise-grade encryption and automatically delete processed files after 24 hours. Your privacy and data security are our top priorities.
Do you offer API access?
Yes, we provide REST API access for developers and businesses. Contact our sales team for enterprise pricing and documentation.
Can I use MultimediaHub for commercial projects?
Absolutely! Our tools are perfect for commercial use. We offer business plans with additional features and priority support.
Why Choose MultimediaHub?
Join thousands of creators who trust us with their multimedia processing needs.
Lightning Fast
Process files in seconds with our optimized cloud infrastructure.
Secure & Private
Enterprise-grade security with automatic file deletion after 24 hours.
24/7 Support
Round-the-clock customer support to help you succeed.
Our Global Presence
San Francisco
Headquarters
123 Tech Street, CA 94105
United States
London
European Office
456 Innovation Ave, EC1A 1BB
United Kingdom
Singapore
Asia Pacific Office
789 Digital Hub, 018956
Singapore