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Find answers to your questions, learn how to use our tools, and get the most out of MultimediaHub.
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Getting Started
Learn the basics of using MultimediaHub
Video Tools
Master our video processing features
Image Tools
Learn about image processing and editing
Account & Billing
Manage your account and subscription
Troubleshooting
Solve common issues and problems
Privacy & Security
Learn about data protection and security
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Image Tools
Understanding Premium Features
Account & Billing
Troubleshooting Upload Issues
Troubleshooting
Frequently Asked Questions
Is MultimediaHub free to use?
Yes, we offer a free tier with basic features. Premium plans are available for advanced features and higher usage limits.
What file formats do you support?
We support all major video formats (MP4, AVI, MOV, MKV, WebM), audio formats (MP3, WAV, OGG, M4A), and image formats (JPG, PNG, GIF, WebP, TIFF).
How secure are my uploaded files?
We use enterprise-grade encryption and automatically delete all processed files after 24 hours. Your privacy and security are our top priorities.
Can I use MultimediaHub for commercial projects?
Yes, our premium plans include commercial usage rights. Free users can use the platform for personal projects only.
What are the file size limits?
Free users can upload files up to 500MB. Premium users enjoy unlimited file sizes and faster processing speeds.
Do you offer refunds?
Yes, we offer a 30-day money-back guarantee for all premium subscriptions. Contact support for refund requests.
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Average response time: 2 hours • Available 24/7